Quality Assurance & Feedback
At Olympic Yard Works, we strive for perfection on every property. However, we know that sometimes things don't go exactly as planned. Whether it’s a missed spot, a scheduling misunderstanding, or a concern about a recent service, we want to hear about it immediately so we can make it right.
The "Resolution Process"
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.
Report It
Fill out the form below with your project details and a photo of the concern.
Management Review
A manager will review your file and the site photos within 24 business hours.
Resolve
If we missed a standard of service, we will dispatch a crew to correct it at no additional cost to you.
Service Feedback Form
"Our Work Isn't Done Until It’s Right."
We strive for perfection, but we value accountability even more. If our service didn't meet the Olympic standard, we want to be the first to know. This dedicated resolution center ensures your concerns are fast-tracked directly to our management team.
Please provide the details of your service and any supporting photos below. We are committed to investigating every report within 24 business hours and finding a solution that leaves you satisfied. Thank you for helping us maintain the highest quality of service in our community.