Quality Assurance & Feedback

At Olympic Yard Works, we strive for perfection on every property. However, we know that sometimes things don't go exactly as planned. Whether it’s a missed spot, a scheduling misunderstanding, or a concern about a recent service, we want to hear about it immediately so we can make it right.

The "Resolution Process"

Our Resolution Process ensures that any concern is handled quickly and fairly. If something wasn’t completed as expected, simply submit the form with details and photos. Our management team will review the situation, communicate with you directly, and determine the best solution to make things right. We believe in transparency, accountability, and standing behind our work.

Report It

Fill out the form below with your project details and a photo of the concern.

Management Review

A manager will review your file and the site photos within 24 business hours.

Resolve

If we missed a standard of service, we will dispatch a crew to correct it at no additional cost to you.

Service Feedback Form

"Our Work Isn't Done Until It’s Right."

We strive for perfection, but we value accountability even more. If our service didn't meet the Olympic standard, we want to be the first to know. This dedicated resolution center ensures your concerns are fast-tracked directly to our management team.

Please provide the details of your service and any supporting photos below. We are committed to investigating every report within 24 business hours and finding a solution that leaves you satisfied. Thank you for helping us maintain the highest quality of service in our community.






Is This an Emergency?

If your complaint involves active property damage (like a broken sprinkler head or a limb on a structure) or a safety hazard, please do not wait for the form. Call or text 816-933-3343 immediately for priority dispatch.

The Olympic Guarantee

We are a local, family-owned business. Our reputation in Independence and the KC Metro means everything to us. Thank you for giving us the opportunity to correct any issues and keep your business.